Shipping & Delivery
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Q. How do i place my order?
Ans. Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the lower-right corner of the screen and click on the “Confirm Order” button. You will then be transferred to our secure server and asked to either create a new account or place an order without an account.
Once you have decided how to proceed, you will be prompted to enter the name and address of the intended recipient of your shipment (i.e. your delivery information), followed by your billing & shipping details. You have to add a detailed address in shipping details.
After completing the shipping and coupon discount information, you will need to click on place order at the lower-right corner of the screen.After that you are redirected to Secured CCAvenue payment gateway website where you have to filled your payment details by selecting your payment options.
Q. How do i know books edition?
Ans. Normally all books on BringMyBook.com are in latest edition.But sometimes new editions are not printed long ago.You will be make enquiry of books edition if you are not satisfied by book details.Call us at 7219072990 / firstname.lastname@example.org
Q. How do i cancel my order?
Ans. You will cancelling your order within 24 hour from the time of order placed.You can cancel it from your my account details.Go to My Account > orders > cancel.
If you are not a registered user you can inform to customer service for cancelling your order.Your payment will be refunded to you.
Q. How to use coupon code?
Ans. If you have coupon code for free shipping or extra discount then you can apply it at your cart or checkout page.
In Cart, Apply coupon code is at lower left corner of screen.
In checkout, Apply coupon code link is above the billing and shipping details.
Q. What to do if coupon code is not applicable?
Ans. Firstly please check you coupon code all words and spaces(if added).If applying a coupon code is failed contact to our customer service.Some coupons are only for one time use so you are not permited to use them again.
Q. My shopping cart is disappered.What’s wrong?
Ans. If you are experiencing difficulty retaining your shopping cart, you may have cookies disabled on your browser settings.
Q. I have been signed out of my user session .What’s wrong?
Ans. If you cannot stay Signed In, you may have cookies disabled on your browser settings.
Some sections of our site, including our online bookstore, use “cookies” in order to offer more personalized service. Cookies are a feature of your browser that store small amounts of data on your computer about your visit to a site. BringMyBook.com does not monitor or collect any data from cookies.
When cookies are disabled, you may experience difficulty retaining your shopping cart or your session status. To change or check your cookie status, go to your browser’s Tools menu.
Q. What if I can’t find book which I am looking for?
Ans. The best way to locate a product in the online bookstore is to use the Product Search functions located in the top navigation area of the bookstore. If you need further help, call us at 7219072990.
Q. What to do if I order wrong book?
Ans. You can call us or mail us for your wrong order.We will corrected it from our end and sent you a notification for your new updated order.
If you find out that your book is wrong and you don’t want it you will inform us.You have to return it from your station to our address and upload a receipt of courier by which you send it.We will send a correct book by adding only shipping charges.
Q. How will I get confirmation that you have recieved my order?
Ans. When your order is placed successfully, you got a mail and sms about your order & payment confirmation.
Q. What to do if I want to change my shipping address?
Ans. Changing your shipping order is simple at BringMyBook.com.Go to My account > Addresses > Edit.
If you are placed order as a guest please call us for changing your shipping address.
Please change your shipping address within 24 hours from the time of your order placed.
Q. What to do if I lost my password?
Ans. You can change your password by click on login.Go to login > forget your password > Put your username or email id > Click on reset password button > You will receive a link to create a new password via email.
Q. How do I pay at BringMyBook.com?
Ans. Online payment at BringMyBook.com is processed through PayUMoney for transaction in Rupees where you can pay using any one of the following secure options:
1. Any Visa, Master, American Express, Diners Club, JCB and Citibank Credit Cards issued anywhere in the world.
3. ATM cum Debit Cards of fourteen major Indian Banks –
Axis Bank,Barclays,Canara Bank,Citibank,Corporation Bank,Cosmos Bank,Deutsche Bank,HDFC Bank,ICICI Bank
Indian Overseas Bank,ING Vysya Bank,Karur Vysya Bank,Kotak Mahindra Bank,Punjab National Bank,Standard Chartered Bank,State Bank of India,Union Bank of India,Yes Bank.
4. Net-banking for Indian bank account holders of ABN AMRO Bank,Axis Bank,Bank of Bahrain & Kuwait,Bank of Baroda,Bank of India,Canara Bank,Corporation Bank,Citibank,City Union Bank,Deutsche Bank,Federal Bank,HDFC Bank,ICICI Bank,IndusInd Bank,IDBI Bank,J and K Bank,Karur Vysya Bank,Karnataka Bank,Kotak Mahindra Bank
Lakshmi Vilas Bank,Oriental Bank of Commerce,Punjab National Bank,Bank of Rajasthan,South Indian Bank,State Bank Of India,State Bank of Travancore,State Bank of Indore,State Bank of Hyderabad,Syndicate Bank,Union Bank Of India,Vijaya Bank.
BringMyBook.com does not store your credit/debit card or bank account information
Q. Is Payment is secure at you website?
Ans. YES. BringMyBook.com provides Internet security by:
hosting our site on a secure server. No other company or organization shares the server we use to store information.
Q. What is Payumoney?
Ans. a. PayUMoney is a secure link between BringMyBook.com and various Credit Card issuing institutions, acquiring Banks and the payment gateway providers
b. PayUMoney is authorized as a Master Merchant, by Indian financial institutions, to accept and validate Internet payments via Credit Card, and Net banking facilities in real-time
c. URL: https://www.payumoney.com/
Q. What is your return policy?
Ans. Yes.We accept return of order if you got a defective or misprinted books.In this case we will not cost you and refund your all amount or send you a new book.
If you have to replace any book which is in good condition and not want by you then we will accept it in return and refund you an amount by deducting only shipping charges.
Q. How do I check status of my order?
Ans. You can check your order status by going to my account or track my order pages.
Q. How do I track my order?
Ans. We will send you tracking Id of your order by sms to your mobile.You can track it by a mentioned shipping services website.
Q. What are your shipping and handling rates & partners?
Ans. We ships order by India Post, Anjani Couries, DTDC and FirstFlight services.Our Shipping rates are very reasonable.Rates are vary from Rs.40 to Rs.75.
Q. How long it take for delivery to India destination?
Ans. For domestic shipments, please allow 7 to 8 working days for delivery.
For Pro Delivery.It takes 3 to 4 working days for delivery.
Please note down in working Days sunday and public holidays not counted.
Q.How I contact to courier?
Ans. When your order will comes in your city courier company will call you.India Post will also comes to your shipping address.You can go to their office for take your order.
Q.What if I recieved a defective books?
Ans. Defective books (e.g., items delivered with ripped or missing pages, a torn cover, or other damage) may be returned for a replacement or full credit. They must be reported and returned within 30 days of the invoice date. To report a defective book, please contact our Customer Service department using the information provided at the top of this page. Damaged books are recycled by our warehosue and are not available for sale or pick-up.